As the accountable authority of the National Capital Authority (NCA), I have pleasure in presenting the 2017-2021 Corporate Plan, as required under paragraph 35(1)(b) of the Public Governance, Performance and Accountability Act 2013. The Plan has been prepared in accordance with the Public Governance, Performance and Accountability Rule 2014.

 The Corporate Plan is our primary strategic planning document and sets out the objectives and strategies we will pursue to achieve our purpose over the next four years. The Plan provides details of the NCA’s planned deliverables, performance measures, targets and the assessments to be used to evaluate the performance of the agency and its activities.

 In summary, the NCA’s strategic priorities over 2017-2021 are to:

  • increase awareness of the NCA’s role and contribution to the National Capital
  • implement an integrated asset management system and associated technology-based processes
  • implement a comprehensive business plan and supporting financial strategy to realise selffunding opportunities
  • make effective use of mobility and integrated technologies for improved communication and easy access to business information
  • deliver productivity gains through sound, safe, efficient and innovative work practices, and
  • continue to be responsive to community and client needs in the services the NCA provides.

The NCA’s commitment to fully implementing the Corporate Plan will ensure we move closer to achieving our Vision which is:

To advance the National Capital as a valued and respected place for all Australians by ensuring it is planned, managed and promoted consistent with its enduring national  significance.

I commend the Plan to every member of the Australian public to understand how the National  Capital Authority strives to make a vital contribution to Canberra as the trustee of our nation’s capital.


Malcolm Snow
Chief Executive
7 August 2017