Senior Education Officer, Attractions

Closing date
11:59 pm 17 October 2021
Position number
Chief Executive’s Office
APS Level 6
Job type
Ongoing, Full time
Immediate supervisor
Manager, Attractions
Security clearance
Salary range

To be eligible to work with the NCA you must:

  • be an Australian citizen
  • be willing to undergo a medical examination if applicable
  • undertake a security assessment to the requisite standard
  • have completed the 'redundancy benefit period' if you received a redundancy benefit from an Australian Public Service (APS) agency or a non-APS Commonwealth employer.
Job description

The National Capital Authority (NCA) is the Australian Government agency dedicated to ensuring that Canberra is planned and designed in accordance with its significance as the National Capital.

Within the NCA is the National Capital Exhibition, an educational and tourism organisation which focuses its works on fostering an awareness and appreciation of Canberra by telling the Story of Canberra as the capital city of Australia. The National Capital Exhibition’s school education program hosts over 60,000 school children each year as well as tourists who visit the Canberra region. In addition to its permanent collection, it has a rotating exhibition and a series of educational and public program tours of the places and spaces within the National Triangle such as Blundells Cottage, The National Carillon, Anzac Parade and Reconciliation Place.

The National Capital Exhibition team performs topic and audience research, creates the goals and narratives for exhibitions and then delivers them to audiences through tours and information sessions.

The person we are looking for is an experienced museum educator. They have a proven track record in developing, implementing, and improving education and public programs. They can learn quickly and adapt to change readily. They are willing to present programs and walking tours to school students, train staff and ensure the smooth delivery of public programs. They are also able to take on a leadership role when needed. 

  • Is passionate about education, the history of Canberra, and has a strong sense of wonder;
  • Is an inquisitive and imaginative storyteller, with proven ability to creatively communicate with a public audience in a range of delivery modes;
  • Has well-developed research skills and is able to draw value from a wide range of information sources and perspectives;
  • Is a motivated and flexible problem solver who enjoys generating ideas, tackling novel challenges and achieving practical results;
  • Is resilient and adaptable, with a demonstrated ability to deliver high-quality work under pressure and in situations with changing or uncertain requirements; and
  • Has a proven track record of effective collaboration as part of a diverse team working on complex projects.


Under limited direction:

  1. Provide forward planning of education and public programs and identify new concepts, opportunities and partners for education and outreach projects. Participate in external museum education groups and alliances.
  2. Manage and supervise an annual calendar of public programs.
  3. Monitor, evaluate and enhance education and outreach resources for the NCA Attractions, including content of interpretative training manuals, walking tours and relevant education publications.
  4. Assess staff presentations and provide training to staff and volunteers in the delivery and content of education programs.
  5. Assist in the financial administration of the Carillon program and the corps of carillonists.
  6. Assist with the management and reporting requirements for the NCA including Annual Report, Authority papers and other reports as required.
  7. Manage resources and performance consistent with NCA policies and Australian Public Service standards.
  8. Participate as a constructive member of the National Capital Authority and provide reasonable support with Branch functions as required.
Qualifications/Mandatory Requirements
  • Qualifications in a relevant discipline or extensive industry experience in education is mandatory
  • Professional experience within the museum education sector is required.
  • Ability to gain and maintain a security classification of Baseline is mandatory
  • A current ACT Working with Vulnerable People card is desirable.


Preferred Experience:

  • At least 3 years demonstrated experience in an education or client focused visitor attractions environment, and staff supervision/management is desirable.
Selection Criteria
  1. Experience in the implementation, management and evaluation of education and public programs.
  2. Demonstrated excellence in oral and written communication skills including the ability to give presentations to target audiences and provide staff training.
  3. Demonstrated experience in understanding and interpreting national and local education curriculum.
  4. Ability to plan, prioritise and organise workloads, as well as a demonstrated ability to meet tight deadlines.
  5. Ability to work in a small team environment, contribute positively to the work group, and an ability to adapt to changed working arrangements should Higher Duties be required.

Your application

To apply for the role, candidates must provide:

  • a written application addressing each selection criteria 
  • NCA cover letter
  • a current resume and
  • the names and telephone numbers of two referees

For further information about the duties of the position, please contact Roslyn Hull (Contact Officer) via

Please refer to How to Apply for further information.