The National Capital Authority uses a range of websites and social media channels to distribute and share information and to interact with the Australian and international community. We monitor our accounts on these platforms and will respond to genuine enquiries during business hours, 9.00am to 5.00pm AEST, Monday to Friday.
Connect with us
You can connect with the NCA via the following websites and social media pages:
By accessing our websites and social media pages, you agree to comply with these terms of use and the terms and conditions of the relevant social media platform, as updated from time to time. Please read them carefully.
When you post content on the NCA’s websites and social media pages, please:
only post content that is appropriate, constructive, and respectful
represent your own views in good faith and not impersonate or falsely represent the views of any other person
protect your personal privacy and that of others by not including inappropriate personal information (for example, names, email addresses, private addresses, or phone numbers)
protect your cyber security and that of others by not including web addresses, links, or other code
comply with all applicable laws and court orders.
The NCA does not endorse, or support content posted by users. Content posted by users do not represent the views of the NCA.
We reserve the right to moderate or remove any content posted by users or block or delete users.
Content moderation
Content posted by users on the NCA’s websites are usually moderated manually by moderators at the NCA before they are published. Content posted by users on the NCA’s social media platforms are published immediately and then moderated manually by moderators at the NCA.
The NCA will moderate or remove content posted by users that are inconsistent with the terms of use, including content that:
invades anyone’s privacy or impersonates anyone
constitutes spam, solicitation, or commercial promotion
uses language that may be defamatory, libellous, insulting, indecent, obscene, provocative, offensive, hateful, abusive, or threatening
is irrelevant, vexatious, disruptive, scandalous, harassing, excessively long, or may cause distress or inconvenience
may compromise the health or wellbeing of the community, such as content that contains misinformation or disinformation
may infringe the intellectual property rights of others
may compromise cyber security, such harmful surreptitious code or other contaminants, including viruses, bugs, trojan, spyware, or adware
may violate any applicable laws or court orders.
Disclaimer
The material on this website is provided for general information only, on the understanding that the NCA is not providing professional advice on a particular matter. While we make every effort to ensure that the material on this site is accurate and up to date when we publish it, errors or omissions can occur.
The material may also include the views or recommendations of third parties, including links to their websites, which do not necessarily reflect the views of the NCA or indicate any form of endorsement or commitment to a particular course of action. We make no representation that the material on any linked websites or social media page comply with all applicable laws.
Therefore, before any action or decision is taken on the basis of any material on this website, please obtain appropriate independent professional advice.
Your safety online
The NCA’s ICT security practices and procedures are guided by whole-of-government standards and guidelines including the Australian Government Information Security Manual and the Protective Security Policy Framework. While we strive to ensure that our websites and social media pages are free from harmful code, we cannot guarantee your safety and security online. Please stay vigilant about cyber security.
Copyright
The Commonwealth owns the copyright in all material produced by the NCA.
You may download, display, print and reproduce material available on the NCA’s websites and social media pages unaltered for your personal, non-commercial use or use within your organisation. Apart from any use as permitted under the Copyright Act 1968, all other rights are reserved.
Please contact us if you have any requests concerning intellectual property rights.
Privacy
For information on the way the NCA collects, stores, uses and discloses personal information as well as guidance about how you can access, or seek correction of, personal information held by the NCA, see the NCA Privacy Policy.
Journalists
Journalists seeking an official response from the NCA should contact media@nca.gov.au.
Acknowledgement of Country
Our work is on the land of the Ngunnawal People, Ngunnawal Country. We pay our respects to their Elders – past, present and emerging.
