Please call 1800 718 190 and provide the machine ID that you experienced the fault with. The machine ID is on the front of the machine, near the tariff information.
Ask for a refund
Refunds are able to be provided in certain circumstances. Complete the form below if you wish to apply for a refund. Any supporting evidence is to be included with the form and e-mailed to email@example.com
Before proceeding, please verify that the infringement is from the National Capital Authority.
For Infringement enquiries, please click here or call the National Capital Authority's authorised contractor Care Park on 1800 718 190, 8am to 5pm, Monday to Friday. Please note, it may take up to 24 hours after the infringement was issued for images and details to be available on the infringement portal.
Acknowledgement of Country
Our work is on the land of the Ngunnawal People, Ngunnawal Country. We pay our respects to their Elders – past, present and emerging.