If you have received an infringement notice you must pay within 28 days of the date the infringement was issued. If you fail to pay within the 28 days you will receive a reminder notice and are required to pay an additional fee of $34.

The NCA will issue a final warning notice with a further 7 days to pay. If you fail to pay after the final warning notice the NCA may commence legal proceedings to recover the penalty.

If you are issued a summons notice a further fee of $86 will be added. If you fail to pay before the matter is heard in the Magistrates Court you are liable for a criminal conviction and will be required to pay additional court imposed costs.  

You may pay your infringement notice and any additional charges at any point up until the matter is heard in court.

NOTE: No credit card payments are accepted within the first 2 business days of issue.

In Person

At any Australia Post outlet (credit card accepted).

Online

Click here for secure payment over the internet [External Link]

Via Post

Cheque or money order should be made payable to:

National Capital Authority
GPO Box 1628 CANBERRA ACT 2601

By Phone (using a credit card)

Phone 1800 772 403

Infringement Images 

Click here to view images of your parking offence  [External Link]

Parking Infringement Declarations

In a proceeding the responsible person for a registered vehicle involved in an offence is taken to be the individual in possession or control of the vehicle at the time of the offence. If you are not the person who committed the offence you must fill out the relevant Notice Declaration. For the declaration to be accepted, you must complete all required fields.

Known user infringement notice declaration

Complete this declaration if you were not in charge of the vehicle at the time of the infringement notice was issued and you know the details of the responsible person. 

Sold vehicle infringement notice declaration

Complete this declaration if you were no longer the owner of the vehicle when the infringement notice was issued, and you know the details of the new owner of the vehicle.

Illegal user Infringement notice declaration

Complete this declaration if the vehicle was stolen or being used without your consent at the time of the infringement notice being issued.

Unknown user infringement notice declaration

Complete this declaration if you do not know the identity of the person who was in charge of the vehicle when an infringement notice was issued.

Extension and Out of Time Applications

Application for extension of time to pay penalty (download PDF)

Use this application if you wish to apply for an extension of time to pay your parking infringement notice.

Out of time application (download PDF)

Complete this application if you wish to dispute liability, request an extension of time to do things or request a withdrawal of an infringement notice and the infringement notice due date has passed.

Apply for a Withdrawal

Motorists may apply to the NCA in writing for a withdrawal of an infringement notice. The NCA will consider each application for withdrawal on its merits. There is no guarantee that an application will be successful.

Note that when undertaking reviews of parking infringements, all available information including photographs and information taken by the officer, any information provided in your application as well as the requirements under the relevant legislation will be taken into consideration.

Following are examples of where an infringement may not be withdrawn if you:

  • did not take adequate notice of parking signs
  • failed to display the parking ticket or permit correctly
  • underestimated the time required for meetings or appointments
  • left your vehicle only for a short time
  • are unfamiliar with NCA operated parking areas or
  • experienced issues with your vehicle that did not require repair/towing.

Application for withdrawal of an infringement notice (download PDF)

If you wish to request the National Capital Authority to withdraw your infringement notice due to exceptional circumstances complete this application. Any supporting evidence is to be included with the form and e-mailed to parkingapplications@nca.gov.au.

If your original application is unsuccessful and you have acquired new evidence in support of your withdrawal you may request a second review by resubmitting the above form with the additional evidence.

If you are still unhappy with the outcome of your application you may elect to have the matter heard in the ACT Magistrate’s Court. 

To Dispute an Infringement

To dispute an infringement notice you must provide written notice to the NCA clearly outlining the grounds you are relying on for the dispute. The action of disputing liability means you are opting to have the matter heard in the ACT Magistrate’s Court.

Application to dispute liability for infringement notice (download PDF)

If you believe you were issued a parking infringement notice in error, use this application if you wish to dispute liability for your parking infringement notice.

Application for extension of time to dispute liability (download PDF)

Use this application if you wish to apply for an extension of time to dispute liability for your parking infringement notice.

What to Expect at Court

If you receive a summons notice in the mail, legal costs totalling $84 will be added to your outstanding balance. The outstanding balance can still be paid up until the day before the set court date. If you do not submit a written notice of pleading (sent to the court at least 7 days prior to court date) or appear on the day, you will be convicted. If you are convicted you will receive a criminal charge and court costs will also be added to your total.

If you do attend court you can choose to plead not guilty. The magistrate will then set a hearing date, you will have to return to court on the set date to present evidence. We recommend you seek independent legal advice.