National Capital Authority
Treasury Building, King Edward Terrace
Parkes, ACT 2600, Australia
- Telephone: (02) 6271 2888
- Hearing or speech assistance: Contact us through the National Relay Service then ask for (02) 6271 2888
- Email: email@example.com
- Media Enquiries: firstname.lastname@example.org. See media release, alerts and notifications page
For Agency updates: Coronavirus, please click here.
Report a parking machine fault
Please call 1800 718 190 and provide the machine ID that you experienced the fault with. The machine ID is on the front of the machine, near the tariff information.
Parking Infringement enquiries
Please call 1800 718 190 and please quote the infringement notice number located on the top of the printed notice.
Paying for parking
There are four payment options to purchase parking tickets – coin, credit card, EasyPark app or by phone by calling 1300 734 070.
If you wish to pay by phone, check the ticket machine for identifying area code for the car park you wish to park in. Call 1300 734 070 and follow the voice prompts.
Further Pay Parking information can be found on Pay Parking Frequently asked Questions
If you have been involved in an incident/accident upon the NCA Estate, please click here.
Maintenance issue reporting
To report a maintenance issue around the NCA Estate, please send an email to email@example.com.
You can make a complaint if you are unhappy about the way we have procured goods and/or services, or if you believe we have breached the Commonwealth Procurement Rules. Please email Procurement.firstname.lastname@example.org with details of your complaint and your contact details so that we can contact you about your complaint.
After Hours Contact
For urgent matters, please contact NCA On Call on 1800 045 941.