Report a machine fault
Please call 1300 652 941 and provide the machine ID that you experienced the fault with. The machine ID is on the front of the machine, near the tariff information.
Ask for a refund
Refunds are able to be provided in certain circumstances. You will need to apply in writing to the NCA for a refund to be considered.
Please call 1800 772 403 – please quote the infringement notice number located on the top of the printed notice. The machine ID is on the front of the machine, near the tariff information.